[The] processes that ensure the effective and efficient use of IT in enabling an organization to achieve its goals. IT demand governance (ITDGwhat IT should work on) is the process by which organizations ensure the effective evaluation, selection, prioritization, and funding of competing investments; oversee their implementation; and extract (measurable) business benefits. ITDG is a business investment decision-making and oversight process, and it is a business management responsibility. IT supply-side governance (ITSGhow IT should do what it does) is concerned with ensuring that the IT organization operates in an effective, efficient and compliant fashion, and is primarily a CIO responsibility.
■ | General introduction to ITG for senior management and IT (on-line or on-site) |
■ | ITG deep-dive for Local Government, SMB and Higher Ed organizations (on-line or on-site ) |
■ | Organization-specific ITG-based assessment of current IT governance practices (on-site or combination of on-site/on-line) |
■ | Organization-specific collaboration with respect to the development and implementation of an ITG-best practices model (on-site or combination of on-site/on-line) |
■ | Organization-specific ITG-related research |
new! |
"IT Governance: Developing a successful governance strategy. A Best Practice guide for decision makers in IT." While published by The National Computing Centre (U.K.) in 2006, and notwithstanding the title's implication that this white-paper is targeted only at IT decision-makers, "IT Governance" is a useful primer offering a comprehensive overview of NCC's take on ITG and remains as relevant today as when it was first published. |
new! |
"Practice and Politics: IT Governance in Higher Education." Published in 2008 by the Educause Center for Applied Research (ECAR), "Practice and Politics" nevertheless remains highly relevant today because the study reinforces Gartner's point that ITG must be "demand-driven" rather than "supply-driven" to be truly effective. The "supply-side" of ITG was heavily over-represented in the study with 85 percent of the respondents self-identifying as CIOs or equivalent. To Gartner's point, while the majority of the study's respondents were "largely positive" when it came to the alignment of IT with the goals of the organization, almost half of the CIO respondents did not believe that senior management could accurately describe the institution's ITG-related processes! |
new! |
"Company Size Matters: Perspectives on IT Governance." A comparison of ITG practices in large and small (less than 500 employee) businesses published by PWC in April 2011. While focused on Canadian businesses, the study results should be of interest to any small or medium-sized business concerned about minding the gap between the strategic and operational needs of the business and the tools being delivered by IT. |
new! |
"Report: Best Practices Guide for Local Governments." While reports like the "Best Practices Guide" (published by the Center for Digital Government and based on a compilation of 2010 research results) may require registration to download, there is no charge and are generally worth the (minimal) pain. The present report caught our attention because it includes a candid and interesting "case study" of the introduction of ITG in Oakland County, Michigan. |